Artificial Intelligence Services Addendum

This Artificial Intelligence Services Addendum ("AI Addendum") applies to the use of AI or machine learning features that form part of the Nathan Digital Services.

This Addendum forms part of the Agreement between you, the Customer, and us, Nathan Digital, and should be read together with our Terms and Conditions. In the event of any conflict between this Addendum and the Service Specific Terms, this Addendum applies in relation to AI Services.

The Platform may include features that use artificial intelligence, machine learning, or automated processing technologies ("AI Services").

AI Services may be used to:

• generate or suggest documentation or communications;
• summarise information or analyse Customer Data;
• assist with administrative workflows; or
• provide recommendations based on user inputs.

AI Services are designed to support business administration and operational tasks.

AI-generated outputs are produced through probabilistic models and automated processing.

As a result:

• outputs may contain errors or inaccuracies;
• outputs may not reflect the most current legal or regulatory requirements; and
• outputs may not be suitable for every organisational context.

AI outputs should be reviewed and validated before being relied upon.

AI Services are provided as tools to assist with business administration and operations.

They do not constitute:

• legal advice;
• employment law advice;
• regulatory compliance advice; or
• professional consulting services.

You remain responsible for ensuring that business administration decisions and Documentation comply with Applicable Laws.

You are responsible for:

• reviewing AI-generated outputs before use;
• ensuring that outputs are appropriate for your organisation;
• ensuring that use of AI Services complies with Applicable Laws and the Customer's internal policies; and
• maintaining appropriate human oversight over decisions supported by AI Services.

You should not rely solely on AI-generated outputs when making business and operational decisions.

AI Services are not intended to replace human decision-making in your business.

You remain responsible for decisions made based on the AI Services.

Where AI-generated outputs are used to support decision-making, appropriate human review should be applied.

You must not use AI Services in a manner that results in unlawful discrimination or violations of the Applicable Law.

You are responsible for ensuring that the use of AI Services aligns with applicable workplace regulations and policies.

AI Services may process Personal Data submitted through the Platform.

All processing of Personal Data through AI Services is subject to our Privacy Policy and Applicable Data Protection Laws.

You must ensure that you have the right and legal basis to submit any Personal Data processed through AI Services.

We may use aggregated and anonymised Data relating to the use of AI Services to:

• improve system performance;
• enhance AI functionality; and
• develop new features.

We will not use Customer Confidential Information or Personal Data submitted through the Platform to train AI models unless explicitly permitted under the Agreement or applicable data protection documentation.

Certain AI Services may rely on third-party AI technologies.

Where third-party AI technologies are used:

• such technologies may be subject to separate terms or limitations; and
• we are not responsible for the performance or availability of third-party AI systems.

AI Services may be modified, updated, or withdrawn from time to time.

We may introduce improvements or new AI capabilities as part of the ongoing development of the Platform.

To the extent permitted by Applicable Law, we are not responsible for decisions made by you based on AI-generated outputs.

The limitation of liability provisions set out in the General Terms apply to the use of AI Services.

Where feasible, the Platform may indicate when content has been generated or assisted by AI technologies.

AI features may evolve as models and algorithms are updated.