Retail · Luxury Fashion Brand
Employee self-service adoption hit 95% in the first month
95%ESS adoption
40%Fewer HR tickets
1 moFull adoption
The Challenge
Retail staff across 30+ stores had no way to check payslips, request leave, or update personal information without going through HR.
The Solution
Nathan HRMS mobile app deployed to all store employees. Leave requests, payslip access, shift schedules, and document uploads — all self-service.
The Result
95% of employees used the app within the first month. Routine HR inquiries dropped by 40%. Store managers gained real-time visibility into attendance.
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